Begin the donor journey right away
Send SMS, MMS and an email to your donor straight away
With Evergiving you can send a thank you sms to the donor seconds after signing them up on the street. Completely tailor your first and all subsequent emails to your donor. Conditionally send beautiful and customisable email, SMS, MMS, and test retention strategies. Whether simple or sophisticated, our team of in house designers build beautiful, responsive and anti-spam filter emails for free - it's all part of the service. Change them as many times as you like.
Talk to your donors, retry payments
Evergiving Phone gives you a convenient way to talk to new donors and to record those calls, a secure and compliant method to capture new cards, and the ability to retry payments and save more donors than ever before. Learn more about Evergiving's powerful call center feature here
Sophisticated relationship management
Log your call attempts, log the outcomes and make notes. Set your validation outcomes and pledge statuses - you have multiple configurable options for the recording and management of any call or verification workflow. You can see your delivery rates and success stories, and retry communications at the click of a button. See your history with the donor as a timeline.
Clever retention and attrition tracking
Use the Evergiving Attrition and Retention feature to track metrics such as attrition. Breakdown attrition across any attribute, and make timely interventions, so you can build your donor retention strategies around the data.
Realtime reports tracking any donor related attribute
Easily set up a reporting system to keep any stakeholder fully informed on any metric relating to donor attrition, or any metric that your charity wants to track as part of the donor journey. Access vital donor information and include data a typical donor management system might never have, like welcome email open rates, or locations, or credit card types or levels.